PMP Exam Simulator
3h 50m 0s
PMP exam lasts 230min and has 180 questions
Use acceleration to have extra 30m in reserve on exam
Stakeholder Management
Your company wants to upgrade the customer service and you've been assigned to manage this project. Most of the requests from the clients would have to be sent through mail before. As the company grew, the amount of customers increased 10-fold, therefore, the management decided to upgrade the system and develop an option to send requests electronically. This is a major project for your company at the moment as it's expected to improve the customer service and decrease the workload for the employees. The project includes implementing the most advanced system of identification verification of the customers. While identifying stakeholders, you realize that there are more than 250 potential stakeholders, 40 team members and 7 vendors you would need to deal with. What would be the best course of action for you in this situation?