PMP Exam Simulator

Your team is under constant pressure struggling to complete the project on time. The atmosphere became really tense. It led to the point when team members are so nervous that they shout at the meetings and little work is accomplished during those meetings. One of the team members even asked to be excused from the meetings as he couldn't stand all the shouting. At the same time, the sponsor wants to know how the project is progressing and wants to attend future meetings. The sponsor wants to understand the issues involved in completing the project. Today you received an email from the customer stating that he wants to add scope to the project. What would be the best thing for you do in this situation?